Scotcomms Technology Group

"Whilst the system fully meets its primary function, the added bonus for me was the fact 'stops' could be placed on season tickets thus preventing banned supporters, or other supporters that we wished to warn regarding their behaviour at previous matches from entering the Stadium. We use this aspect on a regular basis and it has had the desired effect, especially in relation to those supporters who persistently stand and who were unable to be dealt with on the day.

The support and briefing given to Turnstile operators when the system was first introduced was first class with regular back up visits ensuring all staff were fully conversant with the system and procedures."

Mick Warden
Head of Safety and Security
Ipswich Town Football Club

"We've worked with STG since 2005 on both stadium access and the loyalty scheme. Over the last four years they've proved to be a good and highly reliable business partner. Of particular note is their exemplary account management and customer service, helped by their real understanding of the issues that football clubs face day in, day out."

Andrew Goulborn
Sales & Marketing Director
Ipswich Town Football Club

"From a Ticket Office perspective I am looking for an access system that, on matchdays, needs as little intervention as possible whilst providing a secure, controlled and rapid method of entry into the stadium. The TeamCard system, which integrates seamlessly with our ticketing system, has provided this service throughout the 4 seasons we have used it. As well as controlling our season ticket entry for all scheduled league matches we also use it for cup matches which not only gives direct savings on postage but also assists with the tight timescales for sales of these matches. Additionally, the issue and printing of season tickets and membership cards is so simple, the reporting suite covers our normal requirements and the account management and technical support is excellent."

John Ford
Ticket Office and Call Centre Manager
Ipswich Town Football Club

"As a Club we have benefited from the services of a proactive TeamCard account manager who really does put the customer first and understands both our needs and those of our supporters."

Lynn Warner
Business Partnership Manager
Ipswich Town Football Club